Client Testimonials

5-star rating on yelp, the best place to get your alarm and security video system in the extended Chicagoland area into Wisconsin and Indiana!!!

Recommendation score - 5/5 Stars

Used Alert Protective, Inc to replace my existing security camera system. Excellent sales and installation. No hard pressure sales truly consulted with me on how I should set up my new system. The installers arrived on time, were professional, and knew exactly what I wanted in terms of placement.

Recommendation score - 5/5 Stars

We've been using Alert for many years through several moves. Very happy with their service, employees and responsiveness. Everyone I've dealt with at Alert is knowledgeable, pleasant, and helpful. I recommend Alert Protective without reservation!

Recommendation score - 5/5 stars

Very happy with the service I received from Alert. Around ten years ago, Alert Protective installed security cameras and an alarm system in my home. Both the security cameras and alarm system are still fully functioning after a decade of use. The support team is always easy to get a hold of and is quick to help. I would highly recommend Alert Protective to keep your family and home safe!

Recommendation score - 5/5 Stars

I highly recommend Alert Protective, Inc. —we’ve been with Alert for 6 years and have always been impressed by their customer service. A year ago we had our basement refinished, and Alert came before and after the project, giving us extra time and attention, to ensure we had the right products to meet our new needs. Whenever we’ve accidentally set off our own alarm, Alert is always on it and reaches out to us immediately. We feel an extra sense of security knowing we have Alert.

Recommendation score - 5/5 Stars

Gustavo is Alert protective best asset. Ask for him as much as you can. I was frustrated with alert at the beginning due to a bad sales representative who talked the talk but did not walk the walk. However, their technician Gustavo really took matters into his hands and did an amazing job! I am very impressed with people, like Gustavo, who take their job seriously and work after hours to resolve our issues. He understands the customer's needs and knows how to work with inspectors. I will use Alert again as long as I can have Gustavo as my technician! I give Gustavo 5 STARS!!!!

Recommendation score - 5/5 Stars

APS did a great job setting up our home system and walking us through how to use it. Our technician was polite and thorough without being pushy. We would highly recommend Alert Protective, Inc.

Recommendation score - 10 - Very Likely

I've had my home protected by Alert for the past 3 years. Great service and great response time. One of our doors was left cracked open by mistake and blew open after we set our home alarm system and left. The police came within minutes. I felt bad for the false alarm but happy to find out that if anything should happen, Alert was on top of their game.

Recommendation score - 10 - Very Likely

We use Alert Protective for our business burglar alarm. They installed a wireless system that works awesome it is easy to use, price is very competitive and friendly support and maintenance staff.

Recommendation score - 10 - Very Likely

Overall very satisfied! Competent staff in all aspects, from initial quote through install and service. Salesman gave me several options for service and the technician walked me through the system. Using the mobile app allows me to keep track of people coming and going (worth the upgrade). Very competitive rates and a local company!

Recommendation score - 10 - Very Likely

The technician was courteous and made sure to resolve the problem which is greatly appreciated.

Recommendation score - 10 - Very Likely

Alert has always been outstanding. We've been a customer for 20 years. The service team always gets it right and thinks about all the necessary issues like back up batteries being replaced etc

Recommendation score - 10 - Very Likely

Our salesperson Del was extremely helpful. Both of our installers, Wing and Warren did a very good job.

Recommendation score - 10 - Very Likely

Warren was great -- answered all my questions and solved the issue!

Recommendation score - 10 - Very Likely

The service technician, Ming, was very personable and knowledgeable.

Recommendation score - 10 - Very Likely

Ming is FABULOUS !

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 9 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely

Recommendation score - 10 - Very Likely